1. Overview
Bisimpli is committed to protecting your privacy and handling your information responsibly.
Effective Date: January 17, 2026
2. Information We Collect
- Identification and contact data (e.g., name, email, phone).
- Verification data (e.g., government ID, proof of address).
- Account and transaction data (e.g., balances, orders, deposits).
- Device and usage data (e.g., IP address, browser, logs).
3. How We Use Your Information
- Provide and secure access to the platform.
- Verify identity and meet regulatory obligations.
- Process transactions and support your account.
- Monitor and prevent fraud and abuse.
- Improve services and user experience.
4. Legal Basis
We process personal data based on contractual necessity, legal obligations, legitimate interests, and your consent where required.
5. Data Sharing
We may share data with service providers, compliance partners, and authorities when required by law. We do not sell personal data.
6. Data Retention
We retain data for as long as needed for legal, regulatory, and operational purposes, including AML obligations.
7. Security Measures
We implement administrative, technical, and physical safeguards to protect your data. No system is fully secure, and you share responsibility for account security.
8. International Transfers
Where data is transferred across borders, we use appropriate safeguards to protect your information.
9. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your personal data.
10. Updates
We may update this policy periodically. Updates will be posted on this page.
11. Contact
For privacy questions, contact us through the Help Center.